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Testimonials

Below are some of the wonderful emails, notes and cards we have received by loving pet owners who have used our services.  We would like to sincerely thank everyone who has taken the time to write us. 

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Testimonial from Mike & Karen Grimes 4/27/08

Dear Juliann,
Just a note to be in touch to thank you for taking care of our Ginger with such dignity.  We miss her terribly; she was and always will be our shadow.  We are blessed by so many memories.  I am having some memory cards printed with her picture.  I will be sure to give you one.  Having made her find final arrangements last spring gave us peace when the time came of her passing.  Her last year was much like she was living in an assisted living center.  She could no longer be healed; her pain was too great and she no longer had quality of life.   It was so comforting to know that you and the staff there would be taking care of our girl.  Thanks again for your kindness, compassion and professionalism.  We plan to visit next month.  Ginger was very special and loved; she always will be.  Please pass on our gratitute to everyone there for the services you provided for our beloved pets.      Sincerely, Mike & Karen Grimes
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Testimonial from Anne Lott 4/11/08

Dear Juliann,
Thank you so much for looking after the details after my dear friend, Tut, died.  Your company has done excellent work for me in the past, as well as for several friends who have had need of your distinguished services. You always treat my animals with respect and love and I could not with for more. The urn we picked was lovely and is very close to the one we chose for my other Goldie, who died ten years ago. They now both sit together with all their photos and tributes.  I shall continue to refer my friends to you. It is hard enough at such difficult times, and you make the very painful less stressed. 
Thanking you once again, for your kind, respectful attendance.  Anne Lott
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Testimonial from James & Jenny Boyd 4/7/08

Mr. Shugart,
We wanted you to know how pleased we are with the arrangements we have made at Oak Rest for our pets.  Juliann Brace was most helpful to us.  The marker we ordered was delivered in a timely manner and is just what we wanted.  We appreciate your service and thank you for such outstanding service.
Sincerely, James & Jenny Boyd
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Testimonial from Deb Reed 4/2/08

Mr. Shugart & Juliann,
I am Arnold Reed's sister, Marsha Reed's sister-in-law, and I had the task of having Marsha's Cocker Spaniel Joey put to sleep and cremated to be buried with Marsha.  It was extremely difficult for me and I talked with both of you many times in February.  Both of you were understanding, kind, considerate and helpful to me.
Thank You Deb Reed
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Testimonial from Latrice Edison 3/27/08

Lauren,
We want to thank you for the excellent care of the remains of Angel.  Your customer service was Superb!  We greatly appreciate your patience with us and your comforting words.  You accomodated us in every way.  It has been tough dealing with our loss, but we are glad that she is back home again.  We have placed her on the fireplace where she would often lay, to catch some sun shinning throught the window.  Our hearts are heavy but with time, we know it will heal.  Thank you again Deceased Pet Care for your outstanding job.
Thank You Latrice Edison and Angel
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Testimonial from Simmons Family 1/8/08

We would like to express our deepest gratitude for all your help and kindness during our time of loss.  We appreciate everything you did.
Sincerely, The Simmons Family
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Testimonial from Lisa McGee 11/10/07

Julianne,
I just wanted to thank you for your care and compassion during what was a very difficult time for me.  My husband and I got Smokey not long after we started dating and was almost 18 when he died, so it was like losing a child.  I had hoped he would die peacefully at home as he had not been in pain.  However, when I came home to check on him during the day, he was lying on the floor, apparently blind and paralyzed, but meowing.  You told me I needed to get him to the vet right away because he was in pain and immediately made the arrangements for me.  I appreciate you telling me what I needed to do and making the calls.  I don't know how you deal with everyone's sorrow on a daily basis, but please know you make a big difference during a very hard time.
Lisa McGee
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Testimonial from Joy Bray 7/05/07

Thank you for the Cremation of my dear "Pooh" from Gainesville Veterinary Hospital.  Since I have Pooh back home I feel peace in my heart.
With graditude, Joy Bray
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Testimonial from Testa's 6/11/07

Dear Julianne,
I just wanted to write and thank you for your kindness and sympathy in dealing with Lucky's arrangements.  The service was wonderful!  My friend Janice that was there with us commented on your empathy and what a beautiful cemetery Oak Rest is.  Again Thank you!   Love, The Testa's - Mei Tea, Lou & Robert

P.S.  I told a friend that I wrote that now I have to get use to not including Lucky's name when I sign off on Christmas cards etc.  She's so very missed!  Our Golden Girl, the photo was taken when Robert was about 1 and half and Lucky was about 4 years old.
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Testimonial from Melanie Glemser 6/08/07

Katy,
There is not enough room on this card to express my appreciation for your kindness, patience, and understanding - It was much needed.  The most important thing to me, though, was that the remains of Samantha were treated with as much care as if she were a human child - and you assured me that they were.  That respectfulness after death is the least I could do after all the respect Samantha gave to others during her life.  Thank you for helping me give that back to her.
With Kindest Regards, Melanie Glemser, Samantha's Mom
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Testimonial from Bev Fermon 2/20/07

Dear Juliann,
Thank you for everything you did yesterday for Shadow and for me.  I really like the spot he's in.  Oak Rest is a very beautiful place.  It must have sounded strange to you when I said "He looks dead," but I needed him to look dead because he didn't look or feel dead when I left him at the emergency clinic.  I needed to see that he was gone.  Thank you putting the towels in the casket.  He did often sleep with his head on one of my pillows.  This morning when I woke up this is the song and lyrics I heard.  "I promise.  If there's life after this I'll be there to greet you with a warm wet kiss."  It had to be a message.  Thank you for providing such a beautiful spot and helping me through everything.
Bev Fermon

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Testimonial from Shirley, Bob, Rendl & Honey 1/25/07
 
Dear Shugart Family,
Thank you so very much for the kindness and professionalism you extended to us during this sad time.  Your one-day service was very comforting as we could bring Honey home again without waiting.  Even though she's in a different form now, I (we) are glad she's back home with us.  Plus, she's "portable" if we ever move again.  Most sincerely, Shirley, Bob, Rendl & Honey
 
P.S.  Your kitty "greeter" is very welcoming.  Give her a kiss from us.

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Testimonial from Philip & Katherine 1/20/07
 
My husband and I would like to thank you and everyone involved in taking care of the cremation of our beloved Scooter.  It has been very difficult for me especially, since he had been with me for 16 wonderful years.  The compassion and caring was so comforting.  Thank you again.   Scooter's Mom & Dad - Philip & Katherine Gabel

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Testimonial from Jennifer 12/5/06
 
I have been heart broken over the recent loss of my cat, Chloe.  She was a deearly loved member of our family.  The kindness and generosity that you've shown my family during such a hard time is greatly appreciated. 
Thank you so much.  Jennifer Dinbar

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Testimonial from Carol Johns 11-15-06
 
To Members of Deceased Pet Care,
Thank you for arranging for our dog, Misty's cremation.  Barbara took such good care in talking with me.  A second woman checked to be sure everything was done correctly, and the man who took Misty's body were both very nice.  We received the ashes, certificate, the Rainbow Bridge was so lovely. 
Thank you again, Carol Johns

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Testimonial from Benny Eubanks 10/24/06
 
Just wanted to say thanks for support when I lost my Golden Retriever (Missy) last month.  I didn't know about the cremation option until my vet, Diane Castle told me about you.  That was a difficult time when I had to have Missy put down.  I still have her puppy who is 9 years old now.  Missy was 12 and the best dog that I ever had.  It will be hard to replace her, but I guess I will get another dog someday.  Thanks again - Benny Eubanks

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Testimonial from Daniel & Anne Shaffer 10/18/06
 
Thank you for all your help, professionalism and service that you've given to our departed friend Boswell and for the warm words to us.  Boswell was our favorite family member and he is missed very much.  Thanks one more time. 
Daniel & Anne Shaffer

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Testimonial from Valorie Stitt 10/10/06
 
Staff of Deceased Pet Care,
Several weeks ago my family and I experienced the loss of our special pet of many years, Ponce.  I sincerely appreciate the kindness and the compassion of your staff when I called to make the arrangements for Ponce.  I am so pleased to know that there is a facility such as yours.  It has been very comforting to know that Ponce was taken care of with such respect and dignity and we now have him at home with us (or at least his remains because I know he is in "doggie" heaven.  Thank you again for your kindness and caring.  Sincerely,  Valorie Stitt

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Testimonial from Angela Newsome 10/2/06
 
Dear Katie,
Thank you for everything that you did to make this a little easier.  I love and miss Doobie and thanks for being so careing.  I know thats the job, but you make it all right.  Thank you!  Angela Newsome

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Testimonial from Judith Blum 10/1/06
 
Thank you isn't enough to let you now how much this meant to me and the family.  Your generosity and loving care and concern is over whelming.  I feel so blessed.  The "Rainbow Bridge" poem is the most beautiful thing I have ever read.  I will keep it (and share it) always.  Blessings to you and your staff,  Judith Blum (Bruiser's Mom)

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Testimonial from The Royak's 9/25/06
 
Dear  Mr. Shugart and Company,
Bob and I wanted to thank you from the bottom of our hearts!  You handled our Charlie as if he were your own!  You have no idea how we felt - he was our pride and joy!  You were so kind to have taken my call to comfort me/us and to console.  May God continue to bless you and all you do!  The Royak's

Testimonial from Midori 9/19/06
 
I wanted to say I have used Deceased Pet Care Services once before and as of yesterday will receive services again.  I have called the North GA. branch and a guy named Paul talked to me.  He was really caring and polite, it means alot to be comforted in a time of loss.  Thank you all there.  Sincerely Midori

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Testimonial from Barbara 9/5/06
 
Dear Shugart Family,
Just a note to thank each and everyone of you for kindness when we buried our Lacie, on August 24th 2006.  Your staff was very professional and compassionate especially Juliann.  I definitely feel she was a great addition to Oak Rest in Bethlehem.  She was absolutely wonderful with us and our beloved Lacie.  Each one of your staff made an unbearable situation as easy as possible.  We will always remember that.  Thanks again to each one of you.  Barbara

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Testimonial from Susan & George Haight, DVM 8-18-06
 
Dear Kyle,
I know it was several months ago - but I wanted to write and thank you for all the kindness and compassion you demonstrated when you came to our home to take our beloved dog, Moose, away.  We were concerned because he was so big, but you were so professional and made moving him look so easy.  I can't personally than you enough because anything else would have been so hard on my husband.  I would also like to say again that every experience I have had with your people has been like this - and it makes it very easy for me to recommend your services to our clients with complete confidence.  Thank you for making such a painful time a little easier for us - We still miss him so much.  Sincerely, Susan & George Haight, DVM

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Testimonial from Matt 8/17/06from Matt 8/17/06rom Matt 8/17/06
 
To Deceased Pet Care,
Thank you so much for handling my beloved Rocky in a caring and professional manner.  I cannot thank you enough for offering the same day service with a private viewing.  Seeing Rocky one last time really helped me cope with the loss of my best friend of 11 years.  Brian was very friendly and accommodating while Jill was comforting and patient with my changing needs.  The whole experience was an oasis in a desert of pain and sorrow.  Forever grateful, Matt and Rocky

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Testimonial from Marilyn 8/15/06
 
The Shugart Family,
We thank you so much for your help and care for us in the loss of our Beau.  His ashes are now buried in our garden.  His loss has been unbearably hard, but it has been eased by your services to us and to Beau.  Thank you so very much,  Marilyn

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Testimonial from Diane & Dennis 8/10/06
 
The Shugart Family,
This comes with sincere gratitude for the kindness you have shown.  My son, Dennis, and I appreciate so much the comfort and understanding you gave during the loss of our sweet "Marie".  With Sincere Thanks,  Diane & Dennis

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Testimonial from Mr. and Mrs. Adam Hollis 7-12-06
 
Deceased Pet Care Funeral Home and Crematory, 
My husband and I would like to express our deepest gratitude to your establishment.  The employees were sincere and helpful during this difficult loss of our beloved "Kitty".  We want to thank you for Kitty's beautiful wooden urn and the care you all provided for her.  Thank you, Mr. and Mrs. Adam Hollis

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Testimonial from Charles 6/27/06
 
I wanted to let you know I received CoCo's urn today.  It isn't my beautiful girl but, you did a great job.  Thank you, Charles

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Testimonial from Valerie 6/20/06
 
I just wanted to tell you how wonderful Jill has been.  She has worked with me (through my tears) in the care of my cat, Xander.  She has held my hand through the process, even helping me choose an urn.  This is my first experience like this and as awful as it has been, she has made it easier. 
Sincerely, Valerie

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Testimonial from Natalie 6/18/06
 
Kyle,
I can't thank you enough for your kind understanding and time away from the office during this difficult time, Stephanie appreciates it as well, and we've talked about how fortunate we both are that your are being so flexible.  It is not taken for granted, believe me .......  I know I am blessed.  Here is the info if you choose to do something.  This would make her feel better than anything else.  Thanks for all your kindness and support.  Most Sincerely, Natalie

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Testimonial from Ray & Wanda Velem 6-8-06
 
Just a note to say thank you for your excellent work.  You were prompt, courteous and very kind.  We are glad to have Cassie home.  May the doggie Angels be with you.  Ray & Wanda Velem

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Testimonial from Sandy & Bill 4/10/06
 
Dear Mr. Shugart & Family,
We can only hope that one day we will be honored with the dignity and grace that you gave to our beloved Lucky Lady.  Your kindness and compassion were so welcome that day, just as the kindness and compassion that Jill, Katie and Barbara gave us each time that we called.  Every attention to detail paid respect to our little girl, right down to the handout and pink ribbon around her neck.  Your service gave us more comfort than we can ever express and we thank you with all of our hearts.  Sincerely, Sandy & Bill

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Testimonial from Jeff & Beverly 3/2/06
 
Dear Shugart Family,
We want to express our thanks to you for the way that you handled our clear Tigers passing and arrangements.  You were so thoughtful and respectful and it is so greatly appreciated.  Every step of the way you listened and explained and comforted us.  Thank you so much for all you do to make this process as easy as possible.   Much love,  Jeff & Beverly   

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Testimonial from Katie Holmes & Carl Parkinson 2/23/06
 
Thank you so much for your time and the information that you shared with us yesterday.  We are extremely impressed with your familys' company and how you make the extra effort to ensure that the people you work with are happy.  We are pleased that we chose to represent, in our class project, a company with the highest level of integrity such as Deceased Pet Care, Inc.  Thank you, Katie Holmes & Carl Parkinson 

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Testimonial from Jaehn 2/19/06
 
My thanks to the Shugart Family.  Your professional and respectful, personal service has indeed supported our healing from Belle's death.  Thank you very much.  Jaehn

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Testimonial from Judy & Mo 2/4/06
 
I wanted to thank you for being there for me and Mo.  Your rep. was very understanding and I could not ask for anyone better.  You will never know how much I thank you for your kindness and service.  I thank God you were there for Mo and me.  Everyone I know with a special pet like my Mo will know about you and your service.  May God Bless you and your business and keep you always with all the thankfulness in my heart.  Judy & Mo

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Testimonial from Dr. Leslie, DVM 1/27/06
 
My name is Dr. Leslie.  I am a veterinarian at a clinic near Atlanta.  I recently lost a very dear pet, and brought him to your office for cremation.  Our office has referred our clients to you for quite some time due to the wonderful way one of our employees was treated by your facility.  I must tell you how impressed I was.  I was very distraught over the loss of my pet and was treated with so much kindness and consideration.  I must tell you how much that meant to me at such a time.  Your entire staff was empathetic and so very helpful.  I have spoken very highly of your facility and will continue to do so.  Again, I was deeply touched by your wonderful facility.  I can't say it enough. 
With My Deepest Appreciation, Dr. Leslie, DVM Edit Text

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Testimonial from Rachel 1/1/06
 
Dear Shugart Family,
Thank you for treating my Angel with such gentle care. Nothing can make this time any easier for me, but it was helpful to know that she was in good hands. 
Sincerely Rachel

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Testimonial from Linda 10/25/05
 
To Deceased Pet Care,
Thank you for taking care of our Molly's remains.  We we're very pleased with the professional services that the staff extended to us during this difficult time.  Your staff made a difficult process easier to bear.  We are also pleased with Molly's home.  She will always be in our hearts because she was so much a part of our family.  Sincerely, Linda

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Testimonial from Wendy, Jim, Davidson, Jaborey 9/16/05 
 
Dear Shugart Family,
This has been a difficult time for our family...first having to evacuate our home for Hurricane Katrina, then losing our beloved friend Lucy.  The decision as to what to do with her remains was a hard one.  We didn't want to bury her here in Georgia which is not our home, and we wanted her remains close to us, for rememberance and closure.  Your kindness and generosity are truly appreciated and you did indeed lighten our burden.  Sincerely, Wendy, Jim, Davidson, Jaborey Edit Text

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Testimonial from Shirley 8/6/05
 
Dear Mr. Shugart,
Thank you for your care in the cremation of our sweet "Tribble".  Our daughter returned from a visit to Atlanta and brought his ashes home to us.  It feels so right to have his little spirit here with us again.  Thank you,  Shirley

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Testimonial from Rebecca, Stephanie & Vivian 2/25/05
 
I want to thank all of you in the kind and warm handling of the cremation of our pet Tut.  I will never forget the words of comfort when I was making Tut's final arrangements.  My daughter's and I appreciate the great care that was taken.
Thank you!  Rebecca, Stephanie & Vivian

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Testimonial from Randall County Sheriff 4/15/05
 
Loving Care Pet Cemetery,
Thank you is simply not enough for your gracious kindness shown to our County Seriff's Office and our K-9 Unit.  An act of kind is what we try to exemplify as public servants.  However, your kindess has enabled us to experience that same kindness.  There was no better care then in your care for our beloved K-9 "Lady".

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Testimonial from Rosemarie 4/2/05
 
Dear Staff,
I appreciate your compassion and care during the loss of my cat Sophie.  Each of you we're so kind.  Sophie was my "baby" of 16 years and it's hard to say goodbye.  The staff at DPC helped me thru this difficult time. 
Thank you, Rosemarie

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Testimonial from Michael & Cyndie 3/16/05,
 
We just wanted to write you to express our appreciation for the support and love that you have given us over the past years.  I think that our loss has been easier with the professional service that you provide.  Many people think that people like us are crazy just a little for expressing our love for our babies.  They are to us just like children and when one of them goes, we are so sadly reposed that it does feel like a child has died.  We had our first loss that you helped us with on the loss of Lito our calico.  Then there was my heart, Mary Jane that almost took my heart away.  Next there was Little Betty that was Cyndie's baby.  Then came Bojangles.  He was with us for 17 years and his loss, I guess made this sit on my heart to write you this letter.  He was so special and I just could not see him suffering anymore.  With much love in my heart die as well.  We love animals so much that they are our family.  We have 12 cats in the house as well as a new Mary Jane.  Jane is now two years old and she was brought to us on a recent rescue situation, in that she lost her family.  Oh and don't worry.  We live in a large home and have many cat boxes....I think 6.  Mike and Cyndie

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Testimonial from Dr. Michele, DVM 2/8/05
 
Dear Mr. Shugart & Family,
I wanted to thank you for taking care of my Golden Retriever, "MacGuyver".  It was so hard to say good-bye to him but it was comforting to know his remains we're being taken care of by somebody that I trusted.  I have always recommended your services to clients here and now I will be able to personally assure them that their pets will also be treated kindly and gently.  Thank you for your compassion and sympathy.  Sincerely, Dr. Michele, DVM

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Testimonial from Lori 2/04/05 
 
Dear Jill,
You may not remember me but you and your company have left an empression on me.  Thank you so much for your complete honesty concerning my questions about the cremation process.  As I mentioned I am very familar with human cremation due to working in a funeral home.  Thank you for taking the time to look for my very special "Constance".  Your confirmation on the crematory that she was taken to settled my heart.  As I mentioned I have another elderly dog "Sammy" and I wouldn't feel comfortable with anyone else other than DPC to handle her in the after life.  Thank you for the bottom of my heart.  Lori Edit Text

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Testimonial from Ray, Donna, Matt, Brad & Dolly 10/22/04
 
Dear Shugart Family and Associates,
Our family greatly appreciates your support in our time of need and time of sorrow.  We are especially greatful of Heather, Kyle, and possibly others who found a way to meet our special request.  The ability to have complete closure on the day we had to put our loved one, Sissy to sleep.  The ability to be with her and bring her home on her final day was important to us.  We are forever indebted to your kindness and thoughtful consideration.  Sissy was a member of our family for almost 16 years.  She was loved and will be missed, but she will never be forgotten.  Sincerely, Ray, Donna, Matt, Brad & Dolly

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Testimonial from Carol 8/16/04
 
Dear Maudann,
Thank you for being there for my family when we lost our precious Maggie.  Your compassion and attentiveness to detail was graciously felt and appreciated.  We will never forget you.  God Bless you. Carol

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Testimonial from  Dale & Phelda 7/9/04
 
You have helped us cope with the loss of four of our dearly loved cats over the years, most recently Mariger.  The little medallion with paw prints and saving the lock is such a nice keepsake.  We wanted you to know that we appreciate it.  Dale & Phelda

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Testimonial from Greg 5/7/04
 
We would like to express our deepest gratitude for all your help and kindness during our time of loss.  We appreciate everything you did.  Sincerely, Greg

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Testimonial from Dee Button's Mom 2/17/04
 
Thank you for your loving care given to my "child".  Buttons was my world-and as hard as it was to let her go-it was such a relief to know that I had not a single worry that she would receive the best of care from you.  Thank you from the bottom of my heart.     Dee Button's Mom

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Testimonial from  Marion and Family 5/28/03
 
Dear Shugart Family,
I am sorry that I have waited so long to express our sincerest gratitude for your prompt, thoughtful service to us when our dog Shilka needed to be cremated.  My son and I appreciate the special care of cremation in the lovely container and the certificate of cremation, your note of sympathy, and the excellent article on coping with our loss, but mostly your patience and understanding of our loss.  Our Shilka was so loved by all of us and our friends that he will never be forgotten.  So with all my heart I say thank you all abundantly.  Marion and Family

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Testimonial from David and Andread 3/11/03
 
To the wonderful people at Deceased Pet Care,
Words can't express how grateful we all are for what you have done for Kathryn's family, Chamblee High School and the entire community. The riverstone is better than we could'vd imagined and it will be a beautiful memorial for years to come.  Thank you for everything.  David and Andrea

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Testimonial from Mark 1/20/03
 
Dear Mr. Shugart,
My wife Marisa and I would like to thank you and all of the employees of Deceased Pet Care for so thoughtfully helping us when we brought in our cat, Kitty, for same-day cremation on January 16, 2003.  Everyone who helped us was friendly and compassionate, and it helped make the whole process easier.  Kitty was put to sleep only a few hours before we brought him to your facility.  He had been a member of our family for seventeen years and my wife and I love him very much.  The kind treatment we received from you and your staff helped us get through a very painful day.  I especially want to thank you, Mr. Shugart.  I appreciate being allowed to sit with Kitty during the actual cremation, and I will always remember you gently placing your hand on my shoulder as you left the room, lettting me know that you understood the depth of my loss.  Marisa and I left the building immediately after we received the cremains.  As we were in the parking lot preparing to drive away you walked to our car, in the rain, to ask if we were satisfied with the service we had received.  That, too, is a moment we will not forget.  You and all of your people have our deepest gratitude.  Thank you for your assistance.  Sincerely, Mark

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Testimonial from Steve 11/19/02
 
I just wanted to take a minute to thank you for the thoughtful, reverent, caring, professional and understanding service that you provided me upon Kermit's death - especially for meeting my immediate needs on a Sunday.  This is the second time I have utilized your services and your concern and support have been appreciated both times.  Thank you again for providing death with dignity and for your understanding.  Sluggo and I are doing well but we do miss our Kermit.  Thanks again.  Steve

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Testimonial from Daryl & Marianne 10/12/02
 
To All You Wonderful People:
Thank you ever so much for the professionalism, sensitivity, caring etc. that you provided us in one of our darkest moments!  We were so glad you were there for us when we needed you. 
Sincerely,  Holly's "parents" - Daryl & Marianne

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Testimonial from Sherri 8/29/01
 
Dear Bill, Barbara and Staff:
I wanted to thank all of you for your help and kindness in my final decisions with Jinx.  You don't know how much I appreciated it during such a sad time when such decisions are difficult anyway.  It was very reassuring to know that Jinx was handled with dignity and respect.  That was so important to me and I am most grateful to you.  He was a beloved family member who will always be missed.  This city is so lucky to have people such as yourselves who perform such a wonderful service for our beloved pets.  Thanks so much again, Sherri

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Testimonial from Marty & Donna 6/8/01
 
Dear Jill and everyone involved with the care of Lady. 
We just wanted to say thank you for your professionalism and caring through our tough ordeal with Lady.  You have a very caring and courteous business and staff.  Thanks so much.  Sincerely Marty & Donna

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